SLA Alerts

Never forget another repair ticket or outstanding invoice again.

Computer Repair Shop Software - SLA Alerts - Heading

Everyone in the Know

Prevent items from slipping through the cracks by keeping your team aware of them.

Alert Resolution

Each team member can leave detailed notes on any alert, keeping your entire organization informed.

Computer Repair Shop Software - SLA Alerts - Stay Informed
Computer Repair Shop Software - SLA Alerts - Snooze Alerts

Snooze Alerts

Easily snooze alerts that have been resolved and come back to them later if you need to.

Stay Informed

Perhaps a customer provided an invalid email address? SLA alerts keep track of invoices that have not been opened.

Computer Repair Shop Software - SLA Alerts - Stay Informed
Computer Repair Shop Software - SLA Alerts - View Tracking

View Tracking

Quickly identify if a customer has seen his/her invoice. View IP, date and even time invoices are seen.

Increase Productivity

By staying on  top of tickets, invoices and subscriptions your shop is more likely to function better overall as things are not being forgotten. SLA alerts keep your customers happy and your staff productive. 

Dispute Resolution

Help your shop resolve issues before they get out of hand. Provide customers with detailed resolution logs including time stamps and IP tracking.

Invoice Integration

Invoices include all SLA logs and notes created by your team members if needed for review later on. Keep on-top of whats going on with SLA alerts and notifications. 

Declined Payments

Be the first one to know of a subscription failure with SLA declined payment notifications. Reduce revenue slowdowns and increase your businesses profitability at the same time. 

Try all our features free for 14 days with no credit card or commitment required during signup.